FREQUENTLY ASKED QUESTIONS

Middlethorpe Hall is located two miles south of York's city centre, with easy access from the A64 ring road.

By Road:
Take the A64(T) off the A1(T) near Tadcaster, follow signs to York West (A1036), then the smaller signs to Bishopthorpe, Race Course, then Middlethorpe.

By Rail:
The nearest station is York to which there is an excellent and very fast train service from London, Edinburgh and most parts of Britain.  The journey from London takes only 1 hour 50 minutes.

By Air:
Manchester International Airport is just 1 1/2 hours drive.  Leeds International Airport is a 45 minute drive.

Helicopter landing is available.

Yes, there is ample secure parking.

We accept payment by American Express, Mastercard, Visa and Delta credit/debit cards.  We do not accept Diners Club.

If you cancel your reservation within 48 hours of your arrival date (or within 14 days for bookings of five rooms or more, or for overseas booking) is liable to be charge for unless we are able to re-let the accommodation to another guest.

Entrance to the hotel is by way of three steps.  For wheelchair users, a temporary ramp can be placed at the side entrance to the right of the main hotel front entrance to enable ease of access.

The Paget Suite located on the ground floor of the C18th Courtyard is fully wheelchair accessible.

Middlethorpe Hall welcomes families with children over the age of 6 years in the hotel and over the age of 8 years in the Spa at specified times when accompanied by an adult.

We welcome dogs at Middlethorpe Hall in the Cottage Suites and Garden Suite by prior arrangement.  Two small dogs or one larger dog may be accommodated, but are not allowed in the bedrooms.  You may walk with your dog(s) in the park, but may not take your dog into the gardens.  Any damage to the rooms or injury to livestock will be charged for.  We regret that dogs are not allowed in the main house, unless guide dogs.

Yes.  All bedrooms and public rooms have free WiFi access.

In line with National Legislation, our hotel is non-smoking, including all public rooms, bedrooms and suites.  A deep cleaning charge of £100 per day will be added to your bill if evidence of smoking is detected in your bedroom.

Locally sourced, seasonal modern British.  Seasonal fruit and vegetables from our own garden.

Breakfast:
Monday-Friday 7.30am - 9.30am
Saturday, Sunday 8.00am - 10.00am
Bank Holidays, York Race Days 8.00am - 10.00am

Luncheon:
Wednesday to Sunday 12 noon - 1.45pm

Snack menu luncheon:
Everyday 12 noon - 1.45pm

Afternoon Tea:
Monday - Friday 2.30pm - 5.30pm
Saturday, Sunday 3.00pm - 5.30pm

Dinner:
Every day  6.30pm - 9.30pm

Yes, we welcome dining guests and recommend strongly that they make a table reservation either by phone or online.

Yes, we cater for all dietary requirements, and just ask that you let us know ahead of your visit so that our chef can prepare accordingly.

Should you have a food allergy or intolerance, please consult a member of staff before deciding what to eat and placing an order, on every occasion, whilst in the hotel.

Yes, smart please (although jacket and tie for gentlemen are not obligatory): trainers, tracksuits and shorts are not acceptable.

Yes, you would be welcome to use our public rooms (if available) or the south facing terrace.

Yes, Julia Betteridge, our dedicated Conference and Banqueting Co-ordinator would be happy to make arrangements.  Please call Julia directly on 01904 661301.

Yes, extra beds can be put in our superior rooms and the Garden Suite and Cottage Suite both have a double and a single room.

No, Freeview channels are available.

Each room is en-suite and equipped with a two-line telephone with ISDN data socket and voice-mail, WiFi, trouser press, hairdryer and combination TV/DVD player.

Room rates includes early morning tea, full English breakfast, full use of Middlethorpe Spa and complimentary parking.

Bedrooms are guaranteed to be ready by 2pm on the day of arrival, and check-out time is by 12 noon on the day of departure.

Yes, the Spa is open to Spa members and those enjoying Spa Day packages.

Yes, hotel resident guests have full use of the Spa facilities.  

Spa treatments must be booked in advance.

The Spa has a 12 metre indoor pool sauna, steam room, spa pool and gymnasium.

Yes, the Spa has a 12 metre indoor swimming pool.

Monday to Friday: 7.30am - 8pm

Saturday, Sunday and Bank Holidays: 8am - 7pm

Restricted opening hours on Christmas Day, Boxing Day and New Year's Day.

Treatments are available between 8am - 5pm daily and until 7pm on Thursdays.

If you cancel your treatment less that 24 hours prior to the appointment, or if you fail to attend at the time of the reserved treatment, you will incur a 50% charge.  If you need to cancel, please contact the Spa Reception on 01904 661317

You can visit the 20 acres of gardens and parkland if you are a paying guest of Middlethorpe Spa, the restaurant and main hotel, resident of the hotel or Spa member; this is irrespective of National Trust membership.

The main house is open to paying guests of Middlethorpe Hall & Spa and those taking breakfast, morning coffee, luncheon, afternoon tea or dinner, and to all hotel residents and Spa members.

National Trust members benefit from our seasonal reader offer advertised in the Trust's magazine.

In September 2008, Historic House Hotels Ltd and all its interest in Middlethorpe Hall and the other two Historic House Hotels, became the property of the National Trust by donation, with all profits henceforward benefitting the houses and the chairty.

Yes, we welcome volunteers - for details please see Garden Volunteers