Terms & Conditions
Hotel Resident Guests
Residential guests have full use of the indoor swimming pool, whirlpool spa bath, steam room sauna, gymnasium and Club Room. The gym and pool close 30mins before the Club closing time. Hotel guests may bring up to two guests at an additional charge per guest per visit.
Children
Children of hotel residents (aged 6 -16 years) may use the Spa between the hours of 10am-11am and 4pm-5pm daily when accompanied by an adult.
Members' children between the ages of 6 and 16 years may use the Spa on Sundays between the hours of 12noon-5pm, when accompanied by an adult.
Booking Conditions
We respectfully remind you that a reservation constitutes a contract between yourself and Middlethorpe Spa and a 50% charge will be incurred for any treatment cancelled less than 24 hours prior to appointment (3 days for Half Day, Full Day and Lifestyle Day bookings).
Spa Reception 01904 661317
Main Hotel 01904 641241
So that all guests are not inconvenienced, please attend punctually for treatments. If you arrive late, you will still be charged at tariff rates and may receive a shorter treatment. If later that 30 minutes (15 minutes for 30 minute treatments), you will probably not be able to receive the treatment booked.
Spa Etiquette
- Appointment times include 5-10 minutes for consultation and changing;
- Male clients are requested to wear under garments whilst having treatments;
- If you are taking medication, have recently had an operation or illness or have a medical condition, it is advisable you consult your doctor before booking treatments;
- Please advise in advance if you suffer from any allergies or from skin sensitivity, dermatitis, contact eczema or psoriasis;
- If you suffer from verrucas or fungal infections, in the interest of hygiene we do not recommend pedicures or reflexology;
- Any personal information given is held in the strictest of confidence;
- It is advisable to book treatments in advance to avoid disappointment;
- Treatments are available to persons over the age of 16 years.